SECURE SHOPPING GUARANTEE!
Data security
Log in onto our Internet presentation and you automatically obtain an encrypted connection to our server, which is shown in the browser as HTTPS (Hypertext Transfer Protocol Secure) and every data exchange between your computer and our server is 100% secure.
Your personal data sent over the Internet are protected by SSL or "Secure Socket Layer“(the transfer of an email address for the newsletter is not included). For this, we use a specifically secured 128 bit coding system (SSL 3.0, RC4) from the Thawte Company. Credit card data are not received or stored. When paying by credit card or PayPal, you will be redirected to the website of the service provider for credit card payments. We use technical and organizational efforts to protect our websites and systems against loss, destruction, access, manipulation and dissemination of data by unauthorized persons. The access to YOUR ACCOUNT is possible only by entering a personal password known to you. Protect your log in data at all times and log off from your browser when you finish communicating with us, especially when you are not using your personal computer.
STORING DATA
We are glad you showed interest in our web page. Safety of your personal data is of great importance to us. In the following text you can find out more about handling of your personal data.
Obtaining, processing, and using your personal data
Visiting and surfing our web page does not require any personal data. In an attempt to improve our offer we store the available data, but we do not allow the data to be traceable to you in any way. We store personal data only if you voluntarily provide them, for instance, if you open MY ACCOUNT, or you subscribe to the newsletter. We use your personal data when concluding your order. Your contact data are used only for the purpose of ordering and our advertising. If you subscribe to the newsletter separately, we will use your e-mail address for our own promotional purposes until you unsubscribe from the newsletter. You can unsubscribe for free (no extra charge) by clicking UNSUBSCRIBE at the end of every newsletter.
Forwarding personal data
Your personal data will be forwarded to the service provider if necessary. Some of the data will also be forwarded to the bank so you can successfully conclude your order. You have the right to free information (by e-mail) regarding all of your stored data, and you can also change and/or delete the data. If you have any questions, please contact us at:
Zagreb, Fallerovo šetalište 22, Croatia
Phone: +385994509803
E-mail: info@neo-lab.eu
Information regarding your e-mail and advertising
If you have already shopped at our store or you subsequently subscribed to our newsletter, we will use your e-mail address for our advertising until you unsubscribe from the newsletter. You can unsubscribe from the newsletter by clicking UNSUBSCRIBE at the end of each newsletter without any additional charges. As well as any other existing customer, you will regularly receive e-mails with carefully selected offers from our web shop. Your e-mail address shall not be given to any other organization or company. You can complain for misuse of your e-mail for the purposes of advertising by sending a notice without any charges.
Use of cookies
Cookies are used on your web pages to increase the attractiveness of our website and enable the use of special functions. Cookies are simple text files that are stored on your computer. Cookies help to identify the user’s behavior when surfing and to adapt the page for easier use. Most of the cookies we use are deleted from your hard drive after you complete the visit of our website. Other cookies remain stored on your hard drive and allow us to identify your computer the next time you visit our web site (for example, permanent cookies). These cookies contain information that you already entered so you do not need to enter it again. Our partners do not have the ability to access and use personal data via cookies from our website.
Use of Google Analytics tools
The website uses Google Analytics – a service for the analysis of the Google Inc. webpage. This tool uses "cookies" in the form of text files that are stored on your computer and allow an analysis of your Internet usage. Your webpage usage information (together with your IP address) is sent and recorded on one of the Google servers in the USA. Google uses the information to analyze your use of your webpage, later creating reports about visits to the above websites for advertisers and other services related to using the Internet. Google uses this information to analyze your use of a web site and then creates a report on Internet visits for the advertisers and other services related to the use of a webpage and the Internet. Google may, under certain circumstances, give such information to a third person if it is permitted by law or necessary for third parties to process such information on behalf of Google.
Google will not, under any circumstances, connect your IP address with other obtained information. The status of "cookies" can be changed on your browser but be advised that you will not be able to use all of the website options .
By using our webpage, you agree to the data processing by Google as mentioned above.
The above mentioned using and storing of data with Google Analytics can be canceled at any time by downloading a plugin for the activation of Google Analytics tools and installing it to your browser. A plugin for the activation can be found HERE: http://tools.google.com/dlpage/gaoptout?hl=de
Links to other webpages
On our webpage, you will find links leading to other Internet pages. We cannot accept any responsibility for the accuracy, completeness, legality, objectivity and timeliness of the information on this website.
Any questions? In such case, check the FAQ section, and we hope you will find the answer. However, if you do not, contact our CUSTOMER SERVICE.
